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Frequenty Asked Questions
Browse through our most frequently asked questions.
Who is Mommy Xpress?
Mommy Xpress is a durable medical equipment (DME) company based out of Cincinnati, OH who specializes in providing breast pumps and breast pump accessories. We help breastfeeding moms qualify for their breast pump through their insurance. Simply complete our online form, upload a prescription (don’t worry, we’ll help you get one if you don’t already have one), and we’ll take care of the rest. We’ll verify your eligibility, contact you as necessary to discuss your options, and even send you monthly reminders to re-order your bags/accessories (if eligible)!
Why Should I Get My Breast Pump Through Mommy Xpress?
Mommy Xpress is one of the top breast pump providers in the Midwest. Our moms choose us because we provide quality products accompanied by unmatched services. We’ve designed our program to offer support and recommendations to our pumping mamas to ensure they have a less stressful breastfeeding journey.
- We work with your physicians to obtain a prescription (if you don’t already have one).
- We offer FREE upgrades and carry some of the top brands (Spectra, Zomee, & more).
- We offer FREE webinars to educate our breastfeeding mothers.
- We offer FREE shipping on all orders.
- We offer FREE extended warranty.
- We send monthly reminders to re-order your bags and accessories (if eligible).
Can I really get a Free Breast Pump, no catch?
Yes. The Affordable Care Act (ACA) includes provisions requiring insurances to cover a breast pump. However, getting yours free will depend on your specific insurance. This is where we help. We work with your insurance directly to determine your exact coverage. From there, we provide you with your options and ship it out free of charge.
Which pump can I get?
As you can see under Breast Pumps, we carry all the top brands and models. However, your Free Options are dictated by your insurance and specific coverage. Each insurance has it’s own policies that determine which breast pumps are covered in full.
Have a specific pump you want that’s not covered 100%?
We’ll use your benefits to reduce the cost, so all you have to do is pay a reduced “Upgrade” fee.
Please reach out if you have any questions, we’d love to help you walk through your options!
Please reach out if you have any questions, we’d love to help you walk through your options!
Where can I get a breast Pump via Insurance?
You’re in the right place! Providing breast pumps through insurance coverage is all we do. Simply complete this form to get started. We’ll confirm your eligibility, take care of any necessary details, and ship your pump!
Do I need a prescription?
Yes, most insurances require a prescription signed by your doctor. Don’t have one yet? Don’t worry, just let us know and we can reach out to your doctor and request one for you!
When should I place my order?
If you plan on breastfeeding, you can order a breast pump immediately.
Note, some insurances require a specific gestational age be met before it can be shipped out. Don’t worry, we’ll hold your order and take care of the timing. We’ll verify your coverage, get everything ready, and ship it out as soon as your insurance permits.
Note, some insurances require a specific gestational age be met before it can be shipped out. Don’t worry, we’ll hold your order and take care of the timing. We’ll verify your coverage, get everything ready, and ship it out as soon as your insurance permits.
Are the breast pumps returnable?
Due to the personal nature of these products, breast pumps are non-returnable. Should you have any issues with your breast pump, the manufacturer requests that you contact them directly.
Have any other questions?
Didn’t find what you were looking for?
Reach out to us and we’ll get back to you soon!
Reach out to us and we’ll get back to you soon!